I am an energetic and passionate young professional with a diverse background in the arts, technology, and business looking for a career to fit my energy and passion.
- Education
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Boston University - Boston, MA
Major: Business Finance (Expected Dec. 2013)
Minor: Theatre
- Skills
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Office skills
Office and records management, customer support, IT Infrastructure Library (ITIL), phone skills
Computer skills
Microsoft Office, Adobe Creative Suite, Vectorworks, AutoCAD, Windows, Mac OS X, HTML, CSS, Wordpress
- Experience
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Boston University School of Management ITS - Boston, MA - 2012-Present
- Provide help desk support for School of Management Faculty
- Provide support for new high tech classroom
Boston University IT Help Center - Boston, MA - 2009-Present
- Provide help desk support for 50,000+ person community
- Learned and provided support within ITIL guidelines
- Support a multitude of operating systems, commercial, and custom built applications
Design Connection, LLC Office Assistant - Thomaston, CT - 2007-2009
- Provided day to day IT support
- Oversaw transition to new website and backend
- Provided SEO services
- Database and website administration
- References
- Available on request